To ensure a relaxing and enjoyable visit to Re-Nova Beauty Studio, we’ve outlined a few helpful guidelines for your time with us. From prep and arrival to treatment, every detail of your spa experience is designed to support a calm and effortless visit.

Spa appointments must be reserved in advance. We recommend that you reserve your appointment at least 2 to 3 weeks in advance so that we may meet your scheduling requests, especially on weekends and during Holiday periods.

We ask all guests to complete a mandatory health form on arrival so that our therapists can prepare your experience and offer expertise tailored to your needs. Please advise us at the time of booking of any relevant health conditions as there are some treatments that are contraindicated with certain health conditions.

Please note that some conditions including recent heart surgery, active cancer diagnosis/treatment and high blood pressure may require your physician’s approval before booking or receiving a spa service.

Our spa welcomes guests aged 12 and over for regular facials and nail salon treatments. For all other treatments, guests are required to be 16 and over.

All guests under 18 years of age must have a parent or a legal guardian present during any treatment.

Before heading to your appointment

Consider how to prep your body and remember and do’s and don’ts before certain treatments.

• Avoid shaving: Do not shave or wax directly before a body scrub or facial, as it can cause skin irritation.
• Skip heavy meals, thick products and perfume:
• Avoid wearing contact lenses and make up,  .
• Alcohol: Limit alcohol and caffeine intake, as dehydration combined with steam and hot treatments can cause you to feel unwell
• Undress to your comfort level while leaving your underwear on or using provided disposables

During Your Treatments

Treatments are a highly customized experience, and clear communication is encouraged.

• Disrobing: For massages and body treatments, most guests undress to their comfort level (typically keeping underwear on), but you will always be draped with a towel and/or bed sheets or robe.
• Your comfort is the top priority. Feel free to tell your therapist if you need the pressure adjusted the pressure is too deep or light, the music is too loud, the room temperature changed, or if you need to take a quick bathroom break.
• Estheticians and massage therapists are professionals trained to always maintain your privacy.

Aftercare

Spa aftercare is essential to maximize the physical and mental benefits of your treatment. Key practices include:

• Hydration: Drink plenty of water after your treatments to help flush out toxins.
• Alcohol and caffeine: avoid alcohol and caffeine to prevent dehydration.
• Strenuous exercise: avoid strenuous exercise or heavy lifting for the rest of the day.
• Intense heat: Avoid heat (like saunas and hot showers) for at least 24 hrs to prevent inflammation
• Makeup: Avoid applying makeup for at least 2 hours, and preferably up to 8 hours, to let your skin breathe.
• Sun Protection: Your skin may be more sensitive to UV rays; apply SPF 30+ and avoid direct sunlight or tanning beds.
• No Exfoliation: Do not use harsh scrubs or at-home peels for 48 hours post-treatment
• Don’t Wash Hair immediately: Avoid washing your hair for at least a few hours after a Head Spa treatment, as your scalp and skin needs time to absorb the treatment products.
• Heavy Products: Skip heavy gels, hairsprays, or mousses immediately after the service
• Friction: Wear loose-fitting clothing to prevent irritation.
• Sweat: Avoid saunas, steam rooms, and intense cardio, as sweat can irritate the newly treated hair follicles.
• Sun Exposure: Protect the waxed or treated area from direct sun for 24–48 hours.